I help executives, healthcare leaders, and corporate teams strengthen trust, presence, and communication so they can perform at their best.

My corporate training engagements blend the timeless principles of Emily Post with modern leadership communication strategies. Each engagement is tailored to your organization’s needs, equipping participants with practical tools they can apply immediately to strengthen collaboration, navigate high-stakes situations, and build confidence in everyday interactions.

What You Can Expect

• Engaging, interactive learning experiences

• Practical techniques for real-world workplace challenges

• Tools for building trust, navigating conflict, and strengthening team communication

CUSTOMIZABLE TRAINING TOPICS

All training engagements are tailored to your organization’s needs and may be combined into a cohesive training series.

Leadership Presence & Influence

Leadership Presence & Trust-Building — Communicating with composure and authority. Building trust through consistency and professionalism. Navigating high-pressure situations with calm confidence.

First Impressions & Professional Image — Building trust and credibility from the moment you walk in the room.

Dining & Networking for Leaders — Business dining and event etiquette for relationship-building in professional settings.

Leadership Strategies for Trust, Retention, and Psychological Safety in Healthcare — An exploration of how leadership presence, composure, and consistency shape trust, retention, and team stability, especially in high-pressure healthcare settings.

Communication & Team Dynamics

Workplace Communication — Verbal, nonverbal, and written communication strategies. Listening skills that strengthen relationships. Email, phone, and virtual meeting etiquette.

Team Dynamics — Practical strategies to build trust, navigate high-pressure conversations, and reduce workplace friction.

Conversation Skills at Work — Engaging colleagues and clients with confidence, ease, and professionalism

Meeting Management & Participation — Leading and contributing effectively to keep meetings focused, productive, and respectful.

Navigating Team Dynamics: Building Respect and Collaboration — This training explores how civility, workplace etiquette, and clear communication shape trust, professionalism, and collaboration. Participants will gain practical tools for handling conflict, navigating difficult situations, and bridging generational and work style differences with confidence and respect.

Professional Conduct & Difficult Situations

Strategic Workplace Etiquette — Etiquette as the language of respect — the foundation for collaboration, professionalism, and client relationships.

Handling Difficult Situations with Authority & Calm — A five-step process for addressing challenges while preserving relationships and moving conversations toward solutions.

Civility at Work — Fostering a respectful, high-functioning workplace.

Client and Patient-Facing Communication — Build trust and rapport with professionalism in client- or patient-facing roles.